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FAQs

IT Asset Disposition, known as ITAD, involves the secure disposal of excess or used IT hardware. This process includes the complete wiping of data from all equipment, refurbishing and remarketing where lifecycles can be extended as part of the circular economy, and electronic recycling where necessary. Waste-free, worry-free.

REMANn’s ITAD process checks multiple boxes when it comes to disposing of used hardware:

  • It ensures that your organization’s data, AND your customer’s data, is protected and not compromised.
  • ITAD ensures that all compliance and regulatory guidelines are followed.
  • ITAD in the circular economy extends the life of used hardware and helps keep technology out of landfills.
  • ITAD allows you to recover value from your used or excess IT equipment.

Compliance is a crucial focus of REMANn’s ITAD service. Our expert staff has a deep working knowledge of all applicable compliance regulations, including specific state laws regarding data privacy, electronic recycling, e-waste disposal, and handling. Partnering with a trusted ITAD partner like REMANn helps ensure that you and your organization will be protected from costly breaches, lawsuits, and most importantly, the loss of customer confidence and trust. We’re here to help you protect the brand you’ve worked so hard to build.

At REMANn, our entire ITAD process is built around data security. Beginning with logistics, each piece of equipment is tracked as it moves. Extensive auditing is completed when the equipment arrives on-site, and as data is eliminated, reporting ensures that every asset is properly handled. As well, REMANn’s ITAD staff is properly background checked, and our facilities employ the highest levels of on-premise security.

Some vendors will simply take your used hardware, tear it down, and recycle the electronic components. Unfortunately, the rest of the e-waste ends up in landfills. At REMANn, our goal is to recover as much value as possible from your equipment through refurbishing and resale. Our ability to remarket your used hardware recovers the maximum amount of value for you and is environmentally responsible for the next generation. Only if all efforts to refurbish and resell hardware are exhausted does the material move to electronic recycling. None goes to landfills.

REMANn’s ITAD service handles a broad variety of equipment across all IT classes including servers, networking equipment, storage and hard drives, laptops and desktops, IP phones, and more. Curious if we can handle your equipment? Please ask!

Proper reporting is foundational to the success and security of any ITAD and electronic recycling service. At REMANn, we provide a designated client success manager, 24/7 real-time access to our ITAD portal, and serial number tracking on all hardware. At REMANn, we take documentation seriously, using an industry-leading ERP system to facilitate reporting. From audit reports to environmental reporting, tracking assets by individual serial number throughout the entire process, we’ve made documentation a cornerstone of our ITAD offering.

At REMANn, we have various methods for ensuring the destruction of your data. Secure wiping and sanitization ensure 100% compliance and renders your data unrecoverable. We use the latest software and compliant methods of destruction, and any drive that fails erasure is physically destroyed using our in-house shredder.

Absolutely. Decommissioning a data center, call center, or office complex can be a large project, and there are many things to consider during the process. By having your ITAD partner on-site to help with the decommissioning, you ensure that no critical steps are missed, and all of your assets are accounted for throughout the process.

The chain of custody begins with how your hardware and equipment are transported. By focusing from the very beginning on the logistics of your ITAD or electronic recycling project, we’re able to ensure that moving your hardware is done in a manner that is secure and protected. We will make arrangements to pick up your equipment or have it shipped with accountability and security in mind at every turn.

At REMANn, we’ve spent decades cultivating relationships and creating an industry-leading network of end-user sales channels. That network helps us ensure that you maximize your value recovery and that we can find buyers for your hardware. Not only do you make money during the resale process, but you’re also playing a vital role in the circular economy for our environment.

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